Question 1

What are Keys?

Accepted Answer

Keys are bonus rewards you earn every time you enter a raffle. Collect enough keys and you can use them to unlock Vaults for a chance to win extra prizes.

Question 2

How do I earn Keys?

Accepted Answer

You earn Keys automatically every time you enter a raffle. The number of keys you receive depends on how much you spend — higher entry amounts earn more keys.

Question 3

What are Vaults?

Accepted Answer

Vaults are special locked containers that hold bonus prizes. You need a certain number of Keys to unlock each Vault. Once unlocked, you receive a guaranteed entry into a Vault Draw.

Question 4

How do I open a Vault?

Accepted Answer

Navigate to the Vaults tab and find a vault you have enough keys for. Click the vault to unlock it — your keys will be spent and you'll receive a draw entry automatically.

Question 5

What are Vault Draws?

Accepted Answer

Vault Draws are special prize draws that you enter by unlocking Vaults. Each draw has its own prize pool and draw date.

Question 6

Can I buy Keys?

Accepted Answer

No, Keys cannot be purchased directly. They are earned exclusively by entering raffles. This keeps the system fair for all players.

Vaults

Unlock Vaults with your Keys

Vaults

Unlock Vaults with your Keys